Far too many products get into consumers’ homes that are later the subject of a recall by the manufacturer due to safety problems.
In 2006, the U.S. Consumer Product Safety Commission (CPSC) recalled 471 products for safety problems--a 10-year high. Many
of those products were intended for kids. There are no pre-market testing requirements in the U.S. for juvenile products to
ensure that products are safe before they are sold. Instead, the burden is placed on consumers to be attentive to recall notices
that affect the baby products they own. Recalls on juvenile products in particular have a very poor response rate from consumers,
perhaps because parents and caregivers are not made aware of all recalls that could affect their baby’s safety.
Here are a few tips on what to do to make sure you are always in the know.
Fill out and mail product registration cards. These are required on child car seats, but optional on other juvenile products. You don’t need to supply any personal information
other than your address so the manufacturer can contact you.
Sign up for e-mail alerts for recalls. Go to
www.cpsc.gov/cpsclist.aspx and sign up for regular e-mail notices when recalls are announced.
Watch and read news reports. Some news organizations, including
Consumer Reports, publicize the most serious product recalls. Read these notices regularly to make sure the products you own are not involved.
Check your current products. Many consumers, day-care centers, and secondhand stores may possess recalled products without knowing it. Products sold on
auction Web sites such as eBay may never have been used but could still be the subject of a recall. You can check for recalls
by going to
www.recalls.gov and searching for your product by type, manufacturer, or description.
Report unsafe products. If you uncover a safety problem with a product you own, help protect other consumers by reporting the problem to the government,
the manufacturer, and
Consumer Reports.
- To report to the government, go to www.recalls.gov. You can also call the National Highway Traffic Safety Administration’s toll-free hotline at 888-327-4236 for child safety
seats, or the Consumer Product Safety Commission’s toll-free hotline at 800-638-2772 for all other juvenile products.
- To report to the manufacturer, you can usually find the manufacturer’s address on either the product’s name plate, its instruction
manual, or through a Web search. Keep a record of your correspondence.
- To report to Consumer Reports, go to "Report a product safety problem." We use that information to conduct our own independent investigations and work to remove any unsafe products from the marketplace.